Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Value for money

So I purchased a vehicle on 21 October 2016, and within 5kms of the delivery the car had a terrible shudder. Since it was a Friday the salesman told me to bring the vehicle back on Monday as it was late on a Friday.

on Monday when I went in to collect the vehicle I was told it was the vehicles balancing, and they will not do it as it was at my cost. - Yet it was sold like this. The following month, 19 November I discover the vehicle bumper was resprayed, I brought this up with the dealer and they denied any knowledge of this and tried to blame the marks on the bumper on me. However parts have been changed indicating repairs have been carried out.

3 months later we still fighting the dealer as this was not disclosed to us at the time of sale. The vehicle has been giving me endless issues and still no joy...

Product or Service Mentioned: Bmw Car.

Reason of review: Damaged or defective.

Monetary Loss: $80000.

Preferred solution: Full refund.

I didn't like: Service, Passing the buck, Dealer principle who cannot be bothered.

  • Bmw Service
  • Smg Durban
  • Bmw Durban
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like