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3.7
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BMW South Africa review - BMW True Customer Service - or not...
BMW has certainly sculpted a legacy of accomplishment – with superior luxury, sophisticated power & defined beauty. All combined with a tradition of premium customer service, ultimate client respect & appreciation – OR – IS IT REALLY SO??? Is their commitment to...
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1 comment
Anonymous
#1521723

I lodged a complaint about my car and Donford Helderberg. As could be expected, it was found that a faulty brakes warning system was my fault.

I will not leave this case here, but will do my duty to warn all prospective BMW buyers to NOT buy BMW.

No matter the logic of your problem, BMW SA will always side with the dealer. I will use all means to my disposal to get the attention of the public at large.

Review
#1278895 Review #1278895 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Reason of review
Theft of my care parts while in BMW impound storage.
Loss
$225
Preferred solution
Full refund
3.8
Details
On Monday the 4th June 2018 i took my car for major service at bmw...everything was fine the car was driving smooth not after on Tuesday the 5th in the morning i get the warning message of the oil engine pressure too low....drive wih moderate speed...then few seconds...
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Review
#1275393 Review #1275393 is a subjective opinion of poster.
Service
Bmw South Africa Oil Change
Reason of review
Poor customer service

BMW South Africa review in Johannesburg, Gauteng: Down grading of existing motorplan

3.5
Details
I have owned BMW's since 1983 and have through the years always owned more than one at any time My car a 2013 X3 - reg nuber CK02ZCGP was taken in for a motorplan service at Clearwater BMW today. when I asked Ronnie to check my my alaignment because of bad wear on my front wheels, he informed me that BMW SA have decided that this will not be paid for anymore !!!!!!! This service was included in the motorplan that I paid for and should as such be honoured and provided. If you decide do this,you can't just,through bullying tactics, (BECAUSE YOU ARE BMW SA)make this aplicable on all existing motorplans. the decend and moral thing would be to make it aplicable on all new vehicles sold after the date of such a decision and be excuded from the motorplan.
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Review
#913279 Review #913279 is a subjective opinion of poster.
Product
Bmw Car Warranty
Cons
  • Bmws bullying tactics
Reason of review
Warranty issue
Tags
  • Bmw Clearwater

Contact BMW South Africa Customer Service

Website:
Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
Phone:
+2 780 060 0555
All BMW South Africa Contacts

BMW South Africa Products and Services Reviews

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