Rating: 2 Stars Clear all filters (11 of 91 reviews match)
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2.0
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I took my car to Northcliff Auto In Cresta Saturday morning to get my key cancelled and recoded after an attempted hijacking incident on my Mini. Whilst they were doing the cancellation of the key their system bombed out another system on my car making the car...
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Review
#1679014 Review #1679014 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Pros
  • Offered to wash car
Cons
  • Shocking
  • Pathetic service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • BMW Customer Service
  • Bmw Service
2.4
Details
i bought the vehicle in January 2019 brand new i was the first driver on the vehicle and now its traveled 19 000 kilometers but the doors rubbers are getting worn out and the stitch on the seats are untied, you can see clearly see that the quality of the interior is...
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#1671099 Review #1671099 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
2.0
Details
Good day I would just like to express my disappointment with the service I received from BMW Menlyn. I took my car (DT61TNGP) in because it kept complaining about the oil in between services, this was on Monday 8th April and assumed everything was sorted when I...
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#1523397 Review #1523397 is a subjective opinion of poster.
2.2
Details
Utterly disappointed in Donford BMW I recently purchased my first BMW, a 140i from Donford BMW in Stellenbosch and I was overwhelmed with the initial excellent service received from the team. After a few days, I started noticing a vibration when travelling on the...
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#1504194 Review #1504194 is a subjective opinion of poster.
Service
Bmw South Africa Car Repair
Cons
  • Very dissappointing
Reason of review
Damaged or defective
Preferred solution
Full refund
Tags
  • Bmw Donford
2.0
Details
I bought X3 last November,and asked it should be produced in 2017, the saleswoman told me ,yes it's produced in 2017,since I got X3 in this January, it happened tow problems and they fixed but recently I checked the vin number found it was produced in 7/2016, I told...
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#1195908 Review #1195908 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Pros
  • Need to forget it
Cons
  • Bmws bullying tactics
  • Service
Reason of review
Poor customer service
Preferred solution
Full refund

BMW South Africa review in Johannesburg, Gauteng: Very bad experience of BMW Motor plan

1.8
Details
I'm reading a lot of posts here and I'm really scared by what I find out about the BMW Sout Africa motor plan. Indeed I bought a new car BMW Tourer A / C year 2016, and I find that according to BMW drive your car in an intense rain, strong and dense is synonymous with driving in a river. Because BMW Sandton accuses me of deliberately drowning my engine in the water. Consequence no coverage of the motor plan. Less than 10,000 km on the meter, less than a year the car. BMW recommends a new engine. Cost of a car ?! Am I responsible for the quality of the road? in midrand? am responsible for weather? BMW Tourer should not ride in the rain anymore? Any questions I ask myself because I have the impression that I am being scammed by BMW? an automobile expert gave me his report of the vehicle I think this announces a trial before the competent jurisdictions; with all the advertising we will do with this problem.
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Review
#1145505 Review #1145505 is a subjective opinion of poster.
Product
Bmw Car
Pros
  • Need to forget it
Reason of review
Warranty issue
Loss
$270000
Preferred solution
I want my car back and in good and secure conditions to use

BMW South Africa review: Poor service

1.9
Details
I took my car to Leo Haese Centurion for service. I was early and first in the que which was at 0640 and was tendered to at 0710. I waited to be transported for more than an hour and there was no communication on when I would be given a lift to where I needed to go. I was also the last person to be taken even though I live about 12Mms away. I find this kind of apathy by the dealership pathetic and unacceptable. My next car that will replace my X5 will never be another BMW.
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#1143555 Review #1143555 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Reason of review
Poor customer service
1.6
Details
Went for a meeting today to BMW Alberante dealer principle to discuss why they had installed tyres that are not recommended by BMW on my car (the meeting was set up by BMW South Africa). The Dealer Principle was late for meeting; assumed the incorrect meeting time; and...
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Review
#1016250 Review #1016250 is a subjective opinion of poster.
Product
Bmw Car
Cons
  • Passing the buck
  • Being lied to
Reason of review
Warranty issue
Loss
$5000

BMW South Africa - Supertech Durban Review

2.0
Details
I got a f30 320 i that has a vibration problem. Till this day they say its normal. The is only doing 57000km & has had the gearbox replaced, oil pump & timing chain replaced & they even told me to change my tyres which costed R14 000. The vibration is still there & they say its normal & nothing they can do about it. Bmw better get ontop of this or they will lose alot of business. I think the problem is incompetent managers
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Review
#1012795 Review #1012795 is a subjective opinion of poster.
Product
Bmw Car
Reason of review
Damaged or defective

Contact BMW South Africa Customer Service

Website:
Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
Phone:
+2 780 060 0555
All BMW South Africa Contacts

BMW South Africa Products and Services Reviews

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BMW South Africa - Bmw Car Review from Durban, Kwazulu-Natal

2.3
Details
Good day I have a 320 f30 and cannot understand why the breaks make the loudest sqeek not only is it embarrassing it's very frustating for it to go into bmw and them having to say it will improve its been months now,I remember a consultant telling me it's happening to high end cars my dad drives a Range Rover and few so called high end cars n it never happens,I would like for it to get sorted out with out any excuses from bmw
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Review
#879380 Review #879380 is a subjective opinion of poster.
Product
Bmw Car
Reason of review
Bad quality