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3.7
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BMW South Africa review - BMW True Customer Service - or not...
BMW has certainly sculpted a legacy of accomplishment – with superior luxury, sophisticated power & defined beauty. All combined with a tradition of premium customer service, ultimate client respect & appreciation – OR – IS IT REALLY SO??? Is their commitment to...
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1 comment
Anonymous
#1521723

I lodged a complaint about my car and Donford Helderberg. As could be expected, it was found that a faulty brakes warning system was my fault.

I will not leave this case here, but will do my duty to warn all prospective BMW buyers to NOT buy BMW.

No matter the logic of your problem, BMW SA will always side with the dealer. I will use all means to my disposal to get the attention of the public at large.

Review
#1278895 Review #1278895 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Reason of review
Theft of my care parts while in BMW impound storage.
Loss
$225
Preferred solution
Full refund
1.0
Details
BMW South Africa review - BMW: Worst car brand in SA
BMW South Africa review - BMW: Worst car brand in SA
BMW South Africa review - BMW: Worst car brand in SA
BMW South Africa review - BMW: Worst car brand in SA
BMW South Africa review - BMW: Worst car brand in SA
BMW South Africa review - BMW: Worst car brand in SA
BMW South Africa review - BMW: Worst car brand in SA
Basically, this has been an ongoing case between myself and BMW SA. My BMW was bought last year and has been giving me technical issues since +/- 2000km after the purchase of the car. The car underwent change of Motorplan under BMW inspection (Qulaity Check). The car...
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Review
#1226749 Review #1226749 is a subjective opinion of poster.
Product
2014 Bmw F20 Car
Cons
  • Lack of ability to repair their cars
  • Service
  • Motor plan warranty issue
Reason of review
Warranty issue
Loss
$360000
Preferred solution
Consider the circumstances surrounding this case and the lack of evidence as to who, how and when was the part damaged
Tags
  • BMW Customer Service
  • Bmw Service
  • Neville-Sovereign Bmw
  • Nieren Bmw
BMW South Africa review - Major servive
I took my car to sovereign bmw Vereeniging and my car has brakes fault they never reset after service it has warning lights; brakes, service, pressure and kilometer reading. I went back to them I never get helped. I am scared of driving my car that has warning lights....
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1 comment
Anonymous
#1436128

Go to bm tech just up the rd from them speak to Shaun awesome service from those guys and know their bmw's like no other workshop i have ever come across.i used to take my car to bmw but never again not after the service i received from these guys.

Review
#1139796 Review #1139796 is a subjective opinion of poster.
Service
Bmw South Africa Car Repair
Reason of review
Bad quality
BMW South Africa review - BMW SOUHT AFRICA PATHETIC
BMW South Africa review - BMW SOUHT AFRICA PATHETIC
BMW SOUHT AFRICA PATHETIC Please please please all you guys out their driving BMW’s don’t be fooled by a vehicle with a full service history at BMW it means absolutely nothing if it is out of motor plan. BMW says as long as the car is in motor plan they will do...
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Review
#1056971 Review #1056971 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Reason of review
Poor customer service
Loss
$3036
Preferred solution
Full refund
1.0
Details
BMW South Africa review - SMG Durban - Selling damaged vehicles?
So I purchased a vehicle on 21 October 2016, and within 5kms of the delivery the car had a terrible shudder. Since it was a Friday the salesman told me to bring the vehicle back on Monday as it was late on a Friday. on Monday when I went in to collect the vehicle I was...
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Review
#1000924 Review #1000924 is a subjective opinion of poster.
Product
Bmw Car
Cons
  • Passing the buck
  • Service
  • Dealer principle who cannot be bothered
Reason of review
Damaged or defective
Loss
$80000
Preferred solution
Full refund
Tags
  • Bmw Service
  • Smg Durban
  • Bmw Durban
BMW South Africa review - BMW Menlyn:negligent technician caused my accident
BMW South Africa review - BMW Menlyn:negligent technician caused my accident
BMW South Africa review - BMW Menlyn:negligent technician caused my accident
I had taken my Mini cooper JCW GP in for repairs, 3 times within a period of 1 and a half month, to have my left front breaks fixed. They insisted they were fixed, but wasnt and the service manager confirmed this. The morning after i recieved my car back,after my last...
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Review
#319024 Review #319024 is a subjective opinion of poster.
Service
Bmw South Africa Repair

Contact BMW South Africa Customer Service

Website:
Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
Phone:
+2 780 060 0555
All BMW South Africa Contacts

BMW South Africa Products and Services Reviews

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