State: Gauteng City: Johannesburg Clear all filters (24 of 91 reviews match)
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2.0
Details
I took my car to Northcliff Auto In Cresta Saturday morning to get my key cancelled and recoded after an attempted hijacking incident on my Mini. Whilst they were doing the cancellation of the key their system bombed out another system on my car making the car...
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Review
#1679014 Review #1679014 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Pros
  • Offered to wash car
Cons
  • Shocking
  • Pathetic service
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • BMW Customer Service
  • Bmw Service
2.4
Details
i bought the vehicle in January 2019 brand new i was the first driver on the vehicle and now its traveled 19 000 kilometers but the doors rubbers are getting worn out and the stitch on the seats are untied, you can see clearly see that the quality of the interior is...
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#1671099 Review #1671099 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
I purchased my BMW early this year in March , Havent had any problems with it since i bought it , Then on Sunday the 7th of July 2019 i was travelling from Johannesburg to Bloemfontein , Along the way while driving my side window exploded out of the blue , i quickly...
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Review
#1581917 Review #1581917 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$10000
Preferred solution
Let the company propose a solution

BMW South Africa review in Johannesburg, Gauteng: The worse after sales back up

1.0
Details
Took my car in twice. First time battle to make a servive appointment. My car was not ready and parked on pavement when ready and not properly parked. Leaking shock at 26000km. Took car back on Wednesday with promise will be ready Tuesday morning for collection and the car was not even started being fixed. They did not realize I have car track fitted so I can view movement. My brakes was not done despite the fact it was due in 2000km. The service is pathetic yet they close all the dealership that use to give good service!!!!
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#1520094 Review #1520094 is a subjective opinion of poster.
Service
Bmw South Africa Customer Care
Reason of review
Poor customer service

BMW South Africa review in Johannesburg, Gauteng: Drive train and wrong information

1.1
Details
All i can say is that i curse the day i bought a BMW car
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Review
#1511136 Review #1511136 is a subjective opinion of poster.
Service
Salesstaff Customer Care
Cons
  • Pathetic service
Reason of review
Bad quality

BMW South Africa review in Johannesburg, Gauteng: Parts and service

1.0
Details
I took my car for service at bmw city auto and received a quote for the back and front brake pads. I then decided to replace the rear beaks as the front ones had another 14 000 as indicated. Today I asked for another quote as the break pads are due to be changed, yes I do acknowledge the prices would be slightly up but to my suprise I get quoted on different set of items (ventilated disc) which the previous and original is not ventilated. The latter costs me 74% more than the disc that I was previously quoted. I queried this and the ans I get it’s the vin number and change of suppliers but this is rediculous as I never decided to change suppliers that would have impacted on client experience. Would never recommend BMW since this kind of experience. 079 893 8931
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#1500509 Review #1500509 is a subjective opinion of poster.

BMW South Africa review in Johannesburg, Gauteng: Rude Receptionist

Called in at BMW Northcliff - most unprofessional and rude receptionist. Will definitely use a another dealer!
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#1494798 Review #1494798 is a subjective opinion of poster.

BMW South Africa review in Johannesburg, Gauteng: Fraud and scam

BMW employees are scamming people, about fake posts and they are using fraudulent documents and emails with BMW logo on it,proof have been collected and their names as well ,so I want to know where do I report this. They are basically selling jobs that's are not available (fake).
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#1486155 Review #1486155 is a subjective opinion of poster.
1.0
Details
Good day I’m very disappointed by the manner and behaver received from your rude and inpatient booking lady, I have called your office since this morning and a follow up call received from your office at 10H00 from 011 220 4903 and she asked for VIN number tried gave...
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#1414653 Review #1414653 is a subjective opinion of poster.
Service
Bmw South Africa Car Repair
Reason of review
Poor customer service

Contact BMW South Africa Customer Service

Website:
Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
Phone:
+2 780 060 0555
All BMW South Africa Contacts

BMW South Africa Products and Services Reviews

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1.0
Details
I took my car in for repairs as the stop start did not work after various calls to the dealership Joburg City BMW, and battling to get a response I was told that the battery needed to be changed. It took 2 days getting BMW to change the battery. I called BMW SA to...
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Review
#1313449 Review #1313449 is a subjective opinion of poster.
Cons
  • Pathetic service
  • Dont care attitute
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Let the company propose a solution
Tags
  • The Driver
  • Joburg City