State: California City: Mountain View Clear all filters (2 of 91 reviews match)

Bmw South Africa Oil Change Review

I have Googled why my service light still shows red after service was done and the answer was is iether wrong or not the right oil was used hence the red light still reflects. My car was done in a hit and run at Menlyn Bmw manner hence maybe the satuation. It took Korne one and half to two hours to change oil,sparkplugs?microfilter and air filter.
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#828408 Review #828408 is a subjective opinion of poster.
Bmw South Africa Oil Change
Reason of review
Poor customer service

Bmw South Africa Car Repair Review from Mountain View, California

Hi, took my in bmw menlyn for spark plugs, oil change,air filter, microfilter and requested my old parts. I was phoned at 12pm and told they haven't started doing my car,i replied its fine as long they can do it today but at 15:30 i was phoned by Moses saying they couldn't get to my car. I went to the sercvice centre and was advised that Korne will be doing the service himself. At 17:20 i was handed my car and noticed the service lights wasn't reseted and Moses asked one of the bmw workshop people to assist due to Korne insisted he did reset the service light. Please note till today the service lights still reflects car needs service. I phoned bmw customer centre and Mahumed told that Korne told me there was something faulty with my service light hence it cant be reseted. I was able to reset a flat tyre and the one light tgat shows the car has to be checked just to test and all has been reseted. My question is how is it possible to drain and change all that needed to be changed at whithin two hours and all of sudden my service light cant now be reseted and this is because i asked for all the old parts. A hit and run service was done on my car and someone needs to be held responsible for this. No way will it take such little time to change the parts mentioned and the fact that Korne didn't even note this down on the invoice that my car has a problem with reseting the service light. This car has never had that problem and has been going to service at the same dealer. Please i need advice re this satuation before i report this to BMW GERMANY.
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#827491 Review #827491 is a subjective opinion of poster.
Bmw South Africa Car Repair
  • How my car was serviced
Reason of review
Bad quality

Contact BMW South Africa Customer Service

Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
+2 780 060 0555
All BMW South Africa Contacts

BMW South Africa Products and Services Reviews

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