Product: Bmw South Africa Repair Clear all filters (5 of 5 reviews match)
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BMW South Africa - Wrong diagnosis

My car, 320D E90 2006, had starting problem. I took it to BMW for repairs. Initially they diagnosed 3 possible electrical components. A week later they informed me that they need to replace 2 components. The next week I called to arrange to collect the car after being fixed. I was informed that the 2 units were replaced but the problem still the same??? An indication that those units were not faulty!! Another component was diagnosed and had to be imported from Germany. I gave permission to proceed and install this 3rd unit. I am not satisfied with paying for the first 2 components that were initially diagnosed?? Car is still with the agent, apparently be fixed in two weeks time.
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#1627745 Review #1627745 is a subjective opinion of poster.
Service
Bmw South Africa Repair
Reason of review
Pricing issue
Loss
$10000
Preferred solution
Price reduction

BMW South Africa in Cape Town, Western Cape - Wrong diagnossis

My car had starting problem. Took it to BMW agent for repairs. Initially three electrical components were identified. They called me week later to inform me that two components need to be replaced. I called them week later to collect the car. I was informed that they fitted the units but the problem still the same? It indication that it was wrong diagnosis? Nothing wrong with car specific component? They then identified 3rd component? But still want to charge for first 2 components. Unfair. Can I take this to Ombudsman
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#1627716 Review #1627716 is a subjective opinion of poster.
Service
Bmw South Africa Repair
1.0
Details
Had very similar problems with my 1 series, sent there cause i saw a check engine, they quote me r20k..after a month went to collect and on my way home same day the check engine light came again, took it back to sandton bmw, they charged me another r30k...after two...
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#1570825 Review #1570825 is a subjective opinion of poster.
Service
Bmw South Africa Repair
Reason of review
Poor customer service
Loss
$60000
Preferred solution
Full refund
1.0
Details
My car got a drivetrain message on the 7th Jan and I took it to Sandton auto I was then quoted for parts to be replaced. I paid and for my car back with a busted speaker and the next day my car stopped in the middle of the road with yet a drive train message. I took it...
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#1472591 Review #1472591 is a subjective opinion of poster.
Service
Bmw South Africa Repair
Cons
  • Inconsistencies at bmw dealerships
  • Shocking
  • Dont care attitute
BMW South Africa - BMW Menlyn:negligent technician caused my accident
BMW South Africa - BMW Menlyn:negligent technician caused my accident
BMW South Africa - BMW Menlyn:negligent technician caused my accident
I had taken my Mini cooper JCW GP in for repairs, 3 times within a period of 1 and a half month, to have my left front breaks fixed. They insisted they were fixed, but wasnt and the service manager confirmed this. The morning after i recieved my car back,after my last...
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#319024 Review #319024 is a subjective opinion of poster.
Service
Bmw South Africa Repair

Contact BMW South Africa Customer Service

Website:
www.bmw.co.za
Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
Phone:
+2 780 060 0555
All BMW South Africa Contacts

BMW South Africa Reviews

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BMW South Africa reviews