Product: Bmw South Africa Oil Change Clear all filters (5 of 5 reviews match)
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3.8
Details
On Monday the 4th June 2018 i took my car for major service at bmw...everything was fine the car was driving smooth not after on Tuesday the 5th in the morning i get the warning message of the oil engine pressure too low....drive wih moderate speed...then few seconds...
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Review
#1275393 Review #1275393 is a subjective opinion of poster.
Service
Bmw South Africa Oil Change
Reason of review
Poor customer service

Bmw South Africa Oil Change Review

I have Googled why my service light still shows red after service was done and the answer was is iether wrong or not the right oil was used hence the red light still reflects. My car was done in a hit and run at Menlyn Bmw manner hence maybe the satuation. It took Korne one and half to two hours to change oil,sparkplugs?microfilter and air filter.
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Review
#828408 Review #828408 is a subjective opinion of poster.
Service
Bmw South Africa Oil Change
Reason of review
Poor customer service

BMW South Africa in Pretoria, Gauteng - Poor customerservice

on the day my car was booked for service, I was phoned at 12:00pm that they haven't started with my car. Again at 15:30 I was phoned again that they couldn't get to my car, my respond to Moses and Korne was I wanted my car serviced as promised. after I phone customer service re the issue they advised the car will be done by Korne. I got my car back at 17:20 and was shocked that spark plugs/oil change/airfilter/micro filter was done in such short time and also that my service light still shows red even though they reseted it.
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Review
#828297 Review #828297 is a subjective opinion of poster.
Service
Bmw South Africa Oil Change
Cons
  • How my car was seviced
Reason of review
Poor customer service
Loss
$39600
Preferred solution
Let the company propose a solution
1.4
Details
I have been out of South Africa for almost 2 years now. Just before my return I asked BMW Pretoria to service the vehicle as it had been stationary for a while. My sister took it for a "formula one" service on a Saturday morning. They did a terrible job and didn't...
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1 comment
Anonymous
#1109421

Totally agree with you Cedar Isle is terrible!!!

Review
#736179 Review #736179 is a subjective opinion of poster.
Service
Bmw South Africa Oil Change
Cons
  • Very dissappointing
  • Very disappointing with car service
Reason of review
Damaged or defective
Preferred solution
Full refund
Tags
  • Fix
  • Cars and Dealership

BMW South Africa in Johannesburg, Gauteng - Poor Customer care and Oil leaks

1.0
Details
The car has shown signs of oil leaks - it went for 3days for repairs and the problem was still not sorted. The car has now been to BMW South East Germiston for the 7th time which is now worse than what it was. When it comes to loan car, I am expected to take a risk of over R25 000.00 on a right Off for access should I get an accident where els my risk with my insurance is only R1 000.00. The car is only 3 years old with 70 000km and on motorplan. I cannot understand why motorplan/BMW SA cannot take a decision to replace a new engine rather than paying for repairs that are not to be.
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Review
#560365 Review #560365 is a subjective opinion of poster.
Service
Bmw South Africa Oil Change
Cons
  • Very dissappointing
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Let the company propose a solution

Contact BMW South Africa Customer Service

Website:
www.bmw.co.za
Mailing Address:
1 Bavaria Avenue, Randjes Park, Ext. 17
Midrand, Gauteng 1685
South Africa
Phone:
+2 780 060 0555
All BMW South Africa Contacts

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